W. S. Badcock Corp.Offices

  • Furniture Parts Specialist

    ID
    2019-5562
    # of Openings
    1
    Location : City
    Mulberry
    Location : State/Province (Full Name)
    Florida
    Category
    Administrative/Clerical
  • Posting Summary

    Badcock is one of the largest privately-owned home furniture retailers in the country. We're proud to say that we've been serving the community and providing employment opportunities for more than a century. There are currently more than 340 Badcock stores in eight states, and our headquarters in Mulberry, Florida, employs more than 1,400 people. 

    We are always looking for smart and talented people to join our team. Whether you are a seasoned professional or you're just embarking on a new career path, our job opportunities offer growth, advancement and competitive pay and benefits. If you've got the drive, we'd love for you to be part of our family.

     

     Employee Benefits Include:

     

    COMPETITIVE PAY

    401K PLAN WITH COMPANY MATCH

    COMPANY PAID LIFE INSURANCE

    EMPLOYEE MERCHANDISE DISCOUNT

    MEDICAL, DENTAL, AND VISION

    ON-SITE FITNESS CENTER

    PERSONAL AND VACATION PAID TIME OFF

    DAYCARE REIMBURSEMENT PLAN

    PERFORMANCE INCENTIVES 

     

     

    Equal Opportunity Employer/Drug Free Workplace

     

    JOB SUMMARY:

     

    This position is responsible to facilitate the furniture parts ordering process and provide administrative support to the Furniture Parts Department.  Provide superior store support and customer service.

     

     

    ESSENTIAL FUNCTIONS:

     

    1. Reviews and processes work orders from manufacturer.
    2. Communicates with manufacturers via email and/or fax regarding outstanding open orders.
    3. Process warranty claims and instructs stores in servicing customers.
    4. Researches and maintains digital files of outstanding open orders and closed orders.
    5. Maintains and updates parts inventory.
    6. Invoices Dealer stores for out-of-warranty parts.
    7. Provides customer service to both Corporate and Dealer stores.
    8. Builds and maintains file for all assembly instruction sheets, schematics, and specs.
    9. Assists with troubleshooting orders reported as not available.
    10. Assists with tracking orders received with no information.
    11. Assists with other departmental duties as needed.

     

    JOB QUALIFICATIONS:

     

    1. High School diploma / GED.
    2. Computer skills to include Microsoft Office Suite (Word, Excel, PowerPoint)
    3. One year of customer service, clerical and/or administrative experience.
    4. Knowledge of furniture terminology preferred.
    5. Ability to communicate effectively with vendors, management and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized manner.
    6. Ability to lift up to 25 lbs.
    7. Ability to lift, stand, stoop, and bend repetitively.

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